End User License Agreement (EULA)

1. License

Northeast Alternatives, Inc. DBA Sapura (“Sapura”) grants You a revocable, non-exclusive, non-transferable, limited license to download, install, and use the Mobile App for Your personal use, strictly in accordance with this EULA.

2. Your Account

Your use of the Mobile App requires an account with Sapura and agreement to the Terms of Service and Privacy Policy.

3. Changes to this EULA

Sapura reserves the right to modify this EULA at any time and for any reason. The most current version will be posted at https://sapuralife.com/eula/. Material changes will be communicated via the Mobile App or email. Your continued use of the Mobile App after notice of changes indicates Your acceptance of the updated terms.

4. Maintenance and Support

Sapura may deploy changes, updates, or enhancements at any time. Sapura may provide maintenance and support but has no obligation to do so and may discontinue such services at any time without notice. You acknowledge that neither Apple nor Google is obligated to provide support.

5. Acceptable Use

You agree not to misuse the Mobile App, interfere with others’ use, or violate the App Store Terms of Service (for iOS) or Google Play Terms of Service (for Android).

6. Privacy

Sapura may collect information about You, including technical and telemetry data related to Your use of the Mobile App. Third-party service providers (e.g., Google Analytics) may assist in collection and analysis. Sapura uses and protects this information in accordance with its Privacy Policy (available at https://sapuralife.com/privacy/).

7. Consent to Electronic Communications

By downloading the Mobile App, You authorize Sapura to send You information (via email, text, and push notifications) about Your use of the Mobile App, including notices of violations, product updates, and promotional materials.

8. No Warranty

The Mobile App may not work on every device. Determining compatibility is Your responsibility, and installation is at Your own risk. Sapura makes no warranty that the Mobile App will function without error or interruption.

9. Suspension and Termination

Sapura may suspend or terminate Your access to the Mobile App at any time, without notice. If terminated, You may lose access to all content and data associated with Your account.

10. Intellectual Property Rights

Sapura retains all rights, title, and interest in and to the Mobile App. In the event of a third-party claim that the Mobile App or Your use infringes intellectual property rights, Sapura will be solely responsible for the investigation, defense, settlement, and discharge of such claim.

11. Legal Compliance

You represent and warrant that You are not (a) located in a country subject to U.S. embargo, (b) located in a country designated by the U.S. as supporting terrorism, or (c) listed on any U.S. Government list of prohibited or restricted parties.

12. Governing Law

This EULA shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to conflict of law provisions.

13. Contact Information

If You have questions or concerns about this EULA or the Mobile App, please contact Sapura at:

14. Third-Party Beneficiaries

This EULA is between You and Sapura, not Apple or Google. However, Apple and Google are third-party beneficiaries of this EULA and may enforce it against You. Sapura is not responsible for any third-party agreements between You and others (e.g., wireless providers).

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SAPURA, ITS AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR USE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SAPURA’S TOTAL LIABILITY FOR ALL CLAIMS RELATED TO THE MOBILE APP SHALL NOT EXCEED THE AMOUNT YOU PAID (IF ANY) TO DOWNLOAD THE MOBILE APP.

16. Indemnification

You agree to indemnify, defend, and hold harmless Sapura, its affiliates, officers, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, or expenses (including reasonable attorneys’ fees) arising out of or related to Your use or misuse of the Mobile App, violation of this EULA, or infringement of any third-party rights.

17. Dispute Resolution & Arbitration

Any dispute, claim, or controversy arising out of or relating to this EULA or the Mobile App shall be resolved by binding arbitration under the rules of the American Arbitration Association (AAA). Arbitration shall take place in Boston, Massachusetts, and shall be conducted in English. You and Sapura agree to resolve disputes only on an individual basis, and not as part of any class, consolidated, or representative action.

Nothing in this section prevents Sapura from seeking injunctive or equitable relief in a court of competent jurisdiction for the protection of its intellectual property or confidential information.

18. Severability & Entire Agreement

If any provision of this EULA is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect. This EULA constitutes the entire agreement between You and Sapura regarding the Mobile App and supersedes all prior or contemporaneous understandings, whether written or oral, relating to its subject matter. No waiver by Sapura of any term or condition shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term.