Driven by passion, inspired by art.


Driven by passion, inspired by art.

Want to be part of our growing family at Sapūra? We want to hear from you. We’re dedicated to blending art, culture, style and cannabis into a perfect, mind-opening medley. Contact us today and let’s start this journey together. Below is a list of current career opportunities. Email us at hiring@sapuralife.com with your resume or anything you’d like us to know about yourself!

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Assistant Store Manager

The Assistant Store Manager (ASM) reports to the Store Manager. The ASM is primarily responsible for working collaboratively with the Store Manager, and independently when the Store Manager is not on-site, to manage, maintain and supervise day-to-day retail operations at the dispensary location. The Assistant Store Manager upholds customer service, company values, and culture of the brand making the customer a priority of every

This position supports by leading the daily operations of the store, including but not limited to the following duties: knowledge and compliance of laws, ordering, ecommerce, fulfillment, to-go, sales and revenue, cash handling processes, financial reporting, inventory management, customer experience, and regulatory compliance.
In addition, this position is responsible for opening and closing duties, supporting in personnel management, and ensuring the store, to-go services, and fulfillment are running smoothly.

Key Duties & Responsibilities

  • Leads, motivates, and inspires the retail team. Coaches employees to create a customer-centric
    environment resulting in a memorable and positive customer experience.
  • Delivers exceptional customer service by observing, listening, interacting, and following-up with
    customers to ensure satisfaction. Works proactively to solve customer complaints and concerns.
  • Builds and increases customer retention, fostering strong relationships, and developing brand awareness
    and loyalty.
  • Utilize customer and team member feedback to readily implement changes to improve the customer
  • Execute dispensary selling strategies through collaboration with marketing related to incentives,
    displays, and internal and external promotion.
  • Recommend future promotions and ways to increase sales trends by understanding the success of previous
    incentives and promotions.
  • View sales reports and communicate with the team to identify sales trends and potential inventory
  • Analyze core metrics to better understand store performance in order to meet and exceed goals.
  • Utilize approved employee incentives to drive sales and boost morale.
  • Achieve high scores on the following measures related to Sales and Customer Service – meet or exceed
    monthly store revenue and gross margin goals and maintain a high score on all social media customer
  • Maintain store compliance with all local, state and federal regulations.
  • Assist SM in all required reporting, paperwork, and state tracking system recording.
  • Assist state and local government auditors and law enforcement with inventory, sales, and compliance
    audits when SM is not present.
  • Perform all daily opening and closing procedures.
  • Implement and oversee security, reporting and cash management procedures related to opening and closing
    the store.
  • Be responsible for facility maintenance and troubleshooting as necessary including proper upkeep of the
    phone, utilities, technology, maintenance, repairs, stock, and supplies.
  • Ensure that the sales floor is adequately staffed at all times.
  • Keep track of all expiring products and promote sales as needed.
  • Coordinate with SM and senior leadership to perform daily/monthly/yearly inventory audits and
  • Ensure all expired/damaged/returned products are logged and disposed of according to regulations.
  • Provide daily correspondence via email with the SM and team members as needed.
  • Adheres to all Northeast Alternatives Policies and Procedures.
  • Maintain a clean and organized work environment.
  • Other duties as assigned.


  • 1+ years Cannabis industry experience.
  • 2+ years in Retail management.
  • Full-time (40 Hours per week). Must be available 7 days a week in the morning, afternoon, and
  • High School Graduate or equivalent.
  • Experience in a leadership role, assistant management, communication, and training skills in a
    customer centric retail environment.
  • Previous assistant store management experience preferred.
  • Clean criminal record.
  • Must have reliable transportation.
  • Strong interpersonal, verbal, and written communication skills.
  • Good planning, organizational, and time management skills.
  • Ability to lead, delegate, and motivate staff.
  • Ability to maintain composure under pressure.
  • Knowledge of Massachusetts laws and regulations pertaining to Marijuana.
  • Must be 21.
  • Ability to perform the following physical tasks: sitting, standing, stooping, stretching, walking,
    bending, twisting, reaching, performing repetitive motions, and carrying boxes.
  • Ability to lift up to 75 lbs. and push/pull up to 100 lbs.
  • Should feel comfortable with the occasional use of step ladders.

Budtender/Patient Advocate

The Budtender/Patient Advocate reports to the Retail Store Manager and the Assistant Store Manager(s). This role is a front line position dealing directly with customers and patients on a daily basis. Budtenders/Patient Advocates are responsible for educating all customers about cannabis and their needs, following the sales process to achieve a successful sale, and
soliciting for positive reviews based on the customer experience provided. Accurate cash
handling, POS use and management, attendance and reliability, and an overall desire to learn is a requirement of this role. Budtenders/Patient Advocates frequently share customer/patient feedback with Retail Managers to improve the overall experience and product offering. Success in this role is achieved through a positive attitude, showcasing a high level of cannabis knowledge, achieving daily sales targets provided by management, being a team player, and making the customer the priority of every interaction.

Essential Duties and Responsibilities:

  • Presence — Must be positive and welcoming.
  • Sales Expertise — Must be able to assist customers in selecting the best products for their needs
    by providing a comprehensive overview of our product selection to new customers.
  • Product Knowledge — Must be familiar with the variety of methods used for cannabis consumption.
    Meet and exceed customer expectations for service. Effectively address customers’ concerns and
    complaints. Be professional in appearance, actions and verbal communications.
  • Organization and Cleanliness — Ensure cleanliness. Keep your station stocked and organized.
    Example: paper bags, receipts rolls, counterfeit pens, etc. Keep the retail store clean and
  • Customer Service — Manages difficult or emotional customer situations; responds promptly to
    customer needs; solicits customer feedback to improve service; Responds to requests for service and
    assistance; and meets commitments.
  • Cooperation — Establishes and maintains effective relations; exhibits tact and consideration;
    offers assistance and support to co-workers; works cooperatively in group situations and works
    actively to resolve conflicts.
  • Teamwork — Balances team and individual responsibilities; exhibits objectivity and openness to
    others’ views; gives and welcomes feedback; Contributes to building a positive team spirit;
    prioritizes the success of team above own interests; Able to build morale and group commitments to
    goals and objectives; supports everyone’s efforts to succeed.
  • Ethics — Works with integrity, holds a positive attitude and principles, and upholds organizational
  • Organizational Support — Follows policies; and procedures assigned by Retail Manager and supports
    organization’s goals and values.
  • Compliance — Prior experience in highly regulated industry preferred. Understands and adapts to all
    state regulations.

Any other duties as assigned by the Retail Manager


To perform the job successfully, an individual should demonstrate the following competencies:

  • Learning Agility — Assesses own strengths and weaknesses; seeks feedback to improve performance;
    pursues training and development opportunities; Strives to build knowledge and skills continuously,
    and shares expertise with others.
  • Job Knowledge — Competent in required job skills and knowledge; exhibits ability to learn and apply
    new skills; keeps abreast of current developments; requires minimal supervision; displays
    understanding of how a job relates to others; and uses resources effectively.
  • Problem Solving — Identifies and resolves problems promptly; works well in group problem-solving
    situations; and uses reason even when dealing with emotional topics.
  • Use of Technology — Demonstrates required skills, adapt to new technologies, and troubleshoot
    technical problems.
  • Adaptability — Adapts to changes in the work environment; and can deal with frequent change,
    delays, or unexpected events.
  • Personal Appearance — Dresses appropriately for position and keeps a neat and clean appearance.
  • Dependability & Reliability — Follows instructions, responds to management direction, takes
    responsibility for own actions, and is reliable.
  • Quality — Demonstrates accuracy and thoroughness.
  • Quantity — Meets productivity standards; completes work promptly; strives to increase productivity;
    and works quickly in a high volume environment.


To perform the job successfully, an individual should demonstrate the following competencies:

  • At least 21+ years old
  • 1+ years cash handling experience
  • Ability to meet the requirements of a criminal background check.
  • Must have reliable transportation
  • Reliable and trustworthy
  • Positive attitude and excellent team player
  • Exemplary customer service
  • Must be dedicated and dependable
  • Organizational and communication skills
  • Committed to maintaining a full product knowledge across our menu
  • Ability to learn and use Point of Sale technology
  • Knowledge of and compliance with state cannabis laws
  • Must have reliable transportation.
  • Ability to lift up to 25 lbs. and push/pull up to 50 lbs.
  • Ability to perform the following physical tasks: sitting, standing, stooping, stretching, walking,
    bending, twisting, reaching, performing repetitive motions, and carrying boxes.